Customized Total IT Solutions

Support

Finding a committed partner capable of assisting in the delivery of a high quality, consistent and cost effective SAP support service can prove challenging. Many support services can be restrictive and often don’t cover the full spectrum of SAP functions, don’t allow for peaks and troughs in demand and don’t go-beyond problem solving.

Flexibility, Quality, Exceptional ValuePACC is different. We provide a high quality, consistent support service, covering the full range of SAP functions and offer an un-rivalled level of flexibility and knowledge transfer. That is why customers are increasingly switching their SAP support to PACC and why we have never lost a support customer to a competitor.

1. Complete, Reliable and Consistent Support Service
2. Competitive Rates to suit all businesses

PACC’s for SAP™ Post Implementation Support Services enable constrained landscapes like yours to mix and match Post Implementation services like Managed services (systems support maintenance and management), Helpdesk services (Functional and Application support), Upgrade services and Customization services (ABAP Development), helping you optimize your SAP™ investments quickly and effectively.

  • Remote SAP Basis Administration Services
  • Offshore ABAP Development Services
  • SAP Version Upgrade Services
  • Remote SAP Application Helpdesk Services
  • Consultancy Services

Highlights

  • Vision of PACC is to consistently deliver high-quality solutions focused on improving customer satisfaction.
  • Low Cost of Implementation with Pre-Configured Solutions and approved techniques.
  • Minimum implementation Period.
  • High Quality Standards by following CMMI process.
  • Proactive monitoring, troubleshooting, and servicing.
  • Committed levels of Availability, Serviceability, and Reliability.
  • 24 x 7 helpdesk resolving both functional and technical issues.
  • Access to a comprehensive knowledge base and time saving tools.
  • Access to a comprehensive IT infrastructure to try and test new SAP™ solutions and products.
  • Extended support teams that can shrink or grow with your support needs.